{"id":6720,"date":"2016-11-30T15:47:07","date_gmt":"2016-11-30T08:47:07","guid":{"rendered":"http:\/\/www.service-attitude.com\/en\/?p=6720"},"modified":"2020-12-11T21:48:40","modified_gmt":"2020-12-11T14:48:40","slug":"reply-to-a-negative-review-on-tripadvisor-in-and-fr","status":"publish","type":"post","link":"https:\/\/www.service-attitude.com\/en\/2016\/11\/30\/reply-to-a-negative-review-on-tripadvisor-in-and-fr\/","title":{"rendered":"Reply to a negative review on Tripadvisor (in EN and FR)"},"content":{"rendered":"<p style=\"text-align: left;\">This is not an article but a suggestion of the good practice to be adopted to enhance positive reviews and neutralize negative ones, hence. This attitude delivers the message\u00a0that the restaurateur does care about his customers&#8217; satisfaction.<\/p>\n<p style=\"text-align: left;\">Ceci n&#8217;est pas un article mais la suggestion de bonnes pratiques \u00e0 adopter afin de mettre en avant les avis positifs et neutraliser ceux qui sont n\u00e9gatifs. C&#8217;est un message que le restaurateur adresse aux internautes pour leur dire qu&#8217;il est tr\u00e8s concern\u00e9 par la satisfaction de ses clients.<\/p>\n<p style=\"text-align: left;\">12 Rules for Responding to a Negative Review<\/p>\n<p>12 r\u00e8gles \u00e0 suivre pour r\u00e9pondre \u00e0 un avis n\u00e9gatif<\/p>\n<p>Free Pdf to be downloaded \/ Pdf \u00e0 t\u00e9l\u00e9charger gratuitement\u00a0<a href=\"http:\/\/www.service-attitude.com\/en\/wp-content\/uploads\/sites\/2\/2016\/11\/12-Rules-12-Regles.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">12-rules-12-regles<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is not an article but a suggestion of the good practice to be adopted to enhance positive reviews and neutralize negative ones, hence. This attitude delivers the message\u00a0that the restaurateur does care about his customers&#8217; satisfaction. Ceci n&#8217;est pas un article mais la suggestion de bonnes pratiques \u00e0 adopter afin de mettre en avant&#8230; <\/p>\n<div class=\"clear\"><\/div>\n<p><a href=\"https:\/\/www.service-attitude.com\/en\/2016\/11\/30\/reply-to-a-negative-review-on-tripadvisor-in-and-fr\/\" class=\"excerpt-read-more\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":6656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[66],"tags":[],"_links":{"self":[{"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/posts\/6720"}],"collection":[{"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/comments?post=6720"}],"version-history":[{"count":24,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/posts\/6720\/revisions"}],"predecessor-version":[{"id":7133,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/posts\/6720\/revisions\/7133"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/media\/6656"}],"wp:attachment":[{"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/media?parent=6720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/categories?post=6720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.service-attitude.com\/en\/wp-json\/wp\/v2\/tags?post=6720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}