+855 11 239 064 tp@service-attitude.com    

Services & Missions

Restaurant staff training management consulting cambodia
PDF to be downloaded here SACambodiaPresentation

STAFF TRAINING 

A specific service staff training program in English. Especially designed for Khmer Staff and customized for each property, this is a comprehensive program that will enable them to go from good to better service, a modular training about the fundamentals of hospitality in order to improve the customer experience, increase suggestive selling and additional sales. The better the service, the higher the sales, and profit!


MANAGEMENT CONSULTING

  • Menu Engineering or Menu Mix Management
  • Pyramid of sales and profit: Key indicators related to products and traffic
  • Sources of volume and profit: sell more products; sell products that provide higher yield
  • Calculation of breakeven point and additional gross profit for a promotional action
  • Customers survey, behavior and satisfaction on several levels
  • Point of sales communication and the internet 
  • Merchandising and communication on the point of sale: improve the function of the tools used in line with customer behavior, volumes and sales targets
  • Retain customers, gain new ones and increase their frequency of visits
  • Marketing Plan